Quality Website Help FAQ

Answers to your most commonly asked questions

Here are some frequently asked questions (FAQ) that we’ve put together to help when considering if Quality Website Help will be a good fit for your website requirements.

If you have a query that is not covered, please do not hesitate to contact us and we will get back to you.

Click on any of the FAQ entries to read them in full.

The bottom line is that the more effort you put into your website the better. The more detail you provide us the better and the more likely we are to provide you with a finished website that meets your needs. You also need to ensure you make yourself available to us at all stages to ensure prompt and quality service. We offer a free strategy session and we will let you know during this session exactly what we require.

Briefly, we will need the following from you:-

Wordings – Whether you are supplying us with the wordings or outsourcing it to us, we will need these to get started.

Images – You will need to supply any photos/images you want us to use or provide some details if you want us to use stock images.

Absolutely! We have worked with clients as far afield as Panama, the United States and the United Kingdom.

We can use avenues such as Skype for face to face interaction and can accept payment via Paypal which removes any cross currency issues.

Yes, one of our goals is to empower our clients who request it, to be able to add and edit content themselves.

To achieve this, we build all websites using the popular WordPress platform and use the GeneratePress theme and Elementor Pro page builder. This provides you with a WYSIWYG (what you see is what you get) environment making it very easy.

We can provide training on the use of your website to help get you up and running.

Generally, we ask for a 50% payment upfront. We will mutually agree on a target end date at which point the remainder is payable.

This remainder is only payable on completion of the work.

Please visit the pricing page of our website to find out more on our pricings for websites.

Please do not hesitate to contact us for items that are not listed such as YouTube/Facebook videos.

As stated on the Money Back Guarantee page we offer a 14 day money back guarantee.

We will refund any monies paid in full no questions asked. We will deduct any expenses from any amounts paid to us that we have incurred such as software, photography or stock images.

Yes, we can set up a website which includes the ability to sell your products or services online. You can easily include as many products as needed.

With Google penalising websites that are not mobile device friendly, it is imperative that your website is fully responsive.

All websites Quality Website Help produces are designed to display correctly on mobile devices including:-

  • Apple Iphones and Ipads.
  • Android smartphones and tablets.

We include Social links in all our website packages. These refer to buttons that appear on your website, enabling your visitors to share your content on a variety of social media platforms/sites.

These include Facebook, Google+, Twitter, LinkedIn, Reddit, Tumblr, StumbleUpon and Digg.

Stock photos are professional photos taken of landmarks, nature, events, common places and people etc. that are purchased and sold without royalties being required on your website. They can be used and reused for commercial purposes.

These are included with two of our website plans where needed.  We will check to ensure that your requirements meet any licensing terms and conditions.

If one of the aims of your website is to gain new customers then keyword research is something that is important to consider.

Keywords are what your future customers enter into search engines such as Google to hopefully find you, so it’s important to know both:-

  • What they are searching for, and
  • How competitive the keyword phrases are to rank for.

We include keyword research with two of our website plans.

Unless you are fortunate enough to be Brad Pitt or a brand of national or international renown, then you are going to need to work hard to promote your website and gain results. We can help you do this via a range of strategies.which

We include Facebook integration in two of our website packages. With this functionality, we can include content from your Facebook business page directly on either your website pages or blog posts.

We can include any of the following:-

  • Posts.
  • Videos.
  • Any specific comments you want to display.

We tend to focus on the WordPress platform so won’t generally be able to help with other platforms. Please do not hesitate to contact us with your requirements and we’ll let you know if we can assist or not.

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  • 10 Paraka Street
    Parklands, Tasmania, 7320
    AUSTRALIA
  • (0497) 610 498
  • help@qualitywebsitehelp.com
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